A plain-English summary of the six core principles that shape how dk66 collects, processes, and protects personal information for every Pakistani player on the platform.
dk66 only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and platform operation. We do not harvest data speculatively or for purposes unrelated to your dk66 account.
All personal data held by dk66 is stored on encrypted servers protected by industry-standard security protocols. Access to player data is restricted to authorised personnel only, and all internal access is logged and audited regularly.
dk66 does not sell, rent, or trade your personal data to any third party for marketing purposes. Data is shared only with trusted service providers — such as payment processors and KYC verification partners — under strict contractual data protection obligations.
You have the right to access, correct, and request deletion of the personal data dk66 holds about you. You may also object to certain types of processing or request that we restrict how we use your information at any time by contacting our support team.
dk66 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including regulatory and licensing obligations. Transaction and account records are retained for the minimum period required under applicable gaming regulations.
dk66 uses essential cookies to maintain your session and platform functionality. Analytics cookies help us understand how players use the site so we can improve it. You can manage non-essential cookie preferences through your browser settings at any time.
This Privacy Policy ("Policy") describes how dk66 ("dk66", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "Player", "User") who visit, register on, or use the dk66 website and associated mobile and digital services (collectively, the "Platform").
dk66 is committed to handling your personal information responsibly and in full compliance with applicable data protection standards. This Policy applies to all personal data you provide to us directly — for instance, when creating a dk66 account or contacting our support team — as well as data we collect automatically through your use of the Platform.
Please Read Carefully: By registering a dk66 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to request account closure.
This Policy should be read alongside the dk66 Terms & Conditions, which govern the overall relationship between you and dk66. In the event of any conflict between this Policy and a specific service notice, the specific notice shall prevail in relation to that service only.
For the purposes of applicable data protection law, dk66 acts as the data controller in respect of all personal data collected from players and site visitors. This means we determine the purposes for which, and the manner in which, your personal data is processed.
If you have any questions or concerns about how dk66 processes your personal data, or wish to exercise any of your data subject rights set out in Section 11 of this Policy, you may contact our dedicated privacy team using the details in Section 14 below.
Data Protection Queries: All data protection enquiries are handled by the dk66 compliance and privacy team. We aim to respond to all written data subject requests within thirty (30) calendar days of receipt. Complex requests may require an extension of up to a further thirty days, in which case we will notify you promptly.
dk66 collects personal data from you in the following categories, depending on how you interact with the Platform:
dk66 processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, login credentials |
| Age and identity verification (KYC) | Identity data, KYC documents, date of birth |
| Processing deposits and withdrawals | Financial data, payment method identifiers |
| Fraud prevention and AML compliance | Financial data, technical data, identity data |
| Delivering gaming and sports betting services | Account data, wagering history, session data |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Responsible gaming monitoring | Wagering history, session data, self-exclusion records |
| Sending relevant promotional communications | Contact data, marketing preferences (consent-based only) |
| Platform analytics and improvement | Technical data, usage data, anonymised aggregates |
| Legal and regulatory compliance | All categories as required by applicable law |
dk66 does not use automated decision-making or profiling in a manner that produces legal or similarly significant effects on players without providing a mechanism for human review upon request.
dk66 relies on the following legal bases to process your personal data:
dk66 does not sell, rent, or trade your personal data to any third party. We may share your data in the following limited circumstances only:
All third-party service providers engaged by dk66 are subject to written data processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide to us.
All financial transactions on dk66 are processed in Pakistani Rupees (PKR). Payment data — including mobile wallet references for JazzCash and EasyPaisa, and bank account details for HBL, UBL, and Meezan Bank — is handled in accordance with applicable payment industry security standards.
dk66 does not store complete bank account numbers or mobile wallet credentials on its own servers beyond what is necessary for transaction verification and withdrawal processing. Full payment credentials are handled by our PCI-compliant payment processing partners.
Third-Party Deposits Prohibited: As stated in the dk66 Terms & Conditions, all payment methods used on dk66 must be registered in the player's own name. Where payment data suggests a third-party source of funds, the account will be subject to enhanced review and deposits may be returned pending investigation.
dk66 uses cookies and similar tracking technologies to operate the Platform effectively. The following categories of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential / Session | Maintain your login session, remember your game state, and enable core platform functionality | Yes — cannot be disabled |
| Functional | Remember your language, display preferences, and notification settings | No — optional |
| Analytics | Understand how players navigate the platform so we can identify and resolve usability issues | No — optional |
| Security | Detect suspicious login behaviour, rate-limit requests, and protect against cross-site request forgery | Yes — required for account security |
You can manage or delete non-essential cookies through your browser settings at any time. Please note that disabling functional cookies may affect the quality of your experience on the dk66 Platform. dk66 does not use third-party advertising or retargeting cookies.
dk66 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with our legal, regulatory, and licensing obligations. The following general retention standards apply:
When data is no longer required, dk66 will securely delete or anonymise it in a manner that ensures it cannot be recovered or reconstructed.
dk66 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibility: While dk66 takes every reasonable precaution to protect your data, you also have a role to play. Please use a strong, unique password for your dk66 account, do not share your login credentials, and ensure that your device is protected by up-to-date security software. If you suspect your account has been compromised, contact [email protected] immediately.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dk66 will take appropriate steps to contain the breach, notify relevant authorities as required, and inform affected players without undue delay where legally required to do so.
Depending on applicable data protection legislation, you may have the following rights in relation to the personal data dk66 holds about you:
To exercise any of these rights, please contact us at [email protected]. We will respond to all verifiable requests within thirty (30) calendar days. We may need to verify your identity before processing a request to ensure we do not disclose data to an unauthorised party.
Limitations: Certain rights may be limited or overridden by dk66's obligations under anti-money laundering law, gaming licensing regulations, or other applicable legal requirements. Where a request cannot be fulfilled in full, dk66 will explain the reason in writing.
The dk66 Platform is strictly intended for individuals who are 21 years of age or older. dk66 does not knowingly collect or process personal data from persons under the age of 21. Age verification is conducted as part of the account registration and KYC process, and accounts that cannot be verified as belonging to an adult of 21 or above will be suspended.
If dk66 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the dk66 Platform, please contact us immediately at [email protected] so that we may investigate and act promptly.
dk66 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform services. When material changes are made, we will notify registered players via the Platform's notification system and/or the email address registered on your account. The "Last Reviewed" date at the top of this page will always reflect the most recent revision.
We encourage you to review this Policy periodically. Your continued use of the dk66 Platform following any posted update constitutes your acknowledgement of the revised Policy. If you do not agree with any changes made, you should cease use of the Platform and request account closure through our support team.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a concern about how dk66 handles your personal data, please contact us through the following channels:
Our privacy and compliance team is available around the clock to address your concerns. For data subject rights requests, please include your full registered name and account email address so that we can verify your identity and process your request efficiently.
Responsible Gaming Note: dk66 is committed to your wellbeing. If your personal data relates to a responsible gaming matter — such as a self-exclusion request or deposit limit — please contact [email protected] directly for the fastest response. You can also manage these settings directly from your Responsible Gaming dashboard.